Contact
Talk to a real person today.
One number, a short menu, and a licensed advisor on the other end — no phone tree purgatory, no spam afterward. Prefer email or a scheduled call? Those work too.
Reach the right desk
Who do you need?
Same number for everything — the menu option gets you straight to the right team.
Current Fika members
Policy questions, claims help, ID cards, or changes to coverage you already have.
(864) 397-8866Option 1
customercare@fikainsurance.comIndividual & Family plans
Health, dental, vision, life, and supplemental coverage for you and your household.
(864) 397-8866Option 3
sales@fikainsurance.comMedicare
Advantage, Supplement, and Part D — new to Medicare or reviewing what you have.
(864) 397-8866Option 5
medicare@fikainsurance.comVisit us
The Greenwood office
1309 Montague Ave Extension, Greenwood, SC 29649Conveniently located right across the street from Goodwill.
Monday – Friday, 9am – 5pm ET
Get directions
Other inquiries
Not a coverage question?
Media & general business
info@fikainsurance.comBroker partner support
brokersupport@fikainsurance.comCareers
See open rolesFAQs
Before you call
We’re available Monday through Friday, 9am – 5pm ET. Outside those hours, email or leave a message and we’ll come back to you — usually the next business day.